We provide a detailed size guide on each product page. Measure your pet's chest girth and length, then match it to our size chart. When in doubt, size up for a comfortable fit.

Yes! Our Custom Name Embroidery option allows you to add up to 12 characters. Choose from our curated thread colors to match your pet's sweater. Embroidery adds approximately 3-5 days to processing time.

We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Custom embroidered items are final sale unless there is a manufacturing defect.

Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available at checkout. Free shipping on orders over $50. All orders include tracking.

Absolutely! We use 100% organic cotton and hypoallergenic materials. Our dyes are non-toxic and safe for pets with sensitive skin. Each product comes with a care card for optimal maintenance.

We recommend hand washing in cold water with mild detergent, or machine washing on a gentle cycle. Lay flat to dry to maintain the shape. Avoid bleach and ironing directly on embroidery.